Call Forwarding Shenanigans

Post date: Dec 28, 2017 6:06:43 PM

There is no denying that a lot of praise has been heaped on Google Voice by this site. My decision to port my primary telephone number to GV has seen its share of dramas, but it has continued to be a great way to keep control of my number.

Several years ago, I took a job that provided me with a smart phone for free. It was affordable, but it left me with little control over my choice of handset and no control over when I upgrade handsets. I took that opportunity to ditch my personal smartphone and to port the number over to GV. I could then forward calls to my new work phone and no one had to learn a new number. There are rules, however:

  1. One mobile limit - if you configure a number as a mobile phone (instead of a work or home number) you can only associate that mobile number with one GV account.
  2. Two landline limit - if you configure a number as a work or home phone (instead of a mobile number) you can only associate that mobile number with two GV accounts.
  3. No forwarding forwards - if GV forwards calls to a number that forwards to GV, the GV site will throw and error and not let you continue. You also cannot forward GV calls to other GV numbers.

There are a few ways to get around these limitations:

  1. Soft mobile phone apps - if you use an app that provides you with calling and text on a mobile phone (like Talkatone or Groove IP) you can configure that app on the smart phones that you want to use the same GV number. So if you want to get batburner texts on your "real" smartphone, you can configure an app like Talkatone and then configure that number on the GV account that you use as your batburner.
  2. Alternative call forwarding - You can use the ability to forward calls in one system to forward calls when GV cannot. I used a VOIP.MS number to forward calls to a collection of VOIP handsets and softphones. I configured each SIP account to use my GV number as the outgoing caller ID, and set up GV to forward calls to my VOIP.MS number. This way, I could make and receive calls on my various VOIP devices without the need for others to even know I was using GV or VOIP.MS.

Option #2 is

If you are having trouble configuring Google Voice as your voicemail service on Verizon you can make the switch manually by dialing all three of these activation codes:

*71[Your Google Voice number] -- This turns on Conditional Forwarding, which should transfer calls to your Google Voice number when your Verizon phone is busy or unanswered after 3 to 6 rings.

*90[Your Google Voice number] -- This turns on Busy Transfer, which transfers all calls that would hear a busy signal to your Google Voice number.

*92[Your Google Voice number] -- This turns on No Answer Transfer, which transfers all calls unanswered after 3 to 6 rings to your Google Voice number.

To Deactivate the Call Forwarding, dial *73 [Send]

To Deactivate the Busy Transfer, dial *900 [Send]

To Deactivate the No Answer Transfer, dial *902 [Send]